Currently, there is a Unitymedia disorder: 40,000 customers are pissed off – that’s the way it goes now.
Frankfurt – Unitymedia has technical problems – 40,000 customers are unhappy. Thousands of people in Hesse, North Rhine-Westphalia and Baden-Württemberg are affected by the failure in the cable network operators, such as extratipp.com* reported.
Unitymedia disorder: 40,000 customers mad – so it goes
Due to the trouble in the case of Unitymedia, which began on Wednesday, thousands of customers can no longer use the phone. The cable network operator, announced on Wednesday that customers were affected, the use of a cable router for access to the cable network of the company. The technical fault had occurred in three provinces. The cause for the disturbance in the case of Unitymedia to be the failure of two computer systems, a company spokesman. Technicians work with high pressure on a solution, the cable network operator.
Currently: phone fault, in connection with the Fritz boxes. This disorder is since approx. 11 at (02.01.19) is known and is evident by the lack of Registration of the telephone number(s). We are already working to fix this fault again and ask for patience. LG
— Unitymedia help (@unitymedia help) 2. January 2019
thousands of customers are asking themselves: what now? On Wednesday, it was initially unclear how long the disruption lasts. Internet and TV are not affected by the technical fault in the case of Unitymedia. The company, based in Cologne, Germany, provides customers in General, cable router available. Consumers can also buy external sahabet devices and with these, there should be now problems.
error in the case of Unitymedia customers mad! This is criticized
+ The curve shows a sharp increase in reported incidents in the case of Unitymedia on Wednesday night.©Screenshot allestoerungen.de
allestoerungen.de reported on Wednesday evening, hundreds of customer problems with Unitymedia. There are some customers complain that the cable network would make the operator obsolete Router. “In addition, Unitymedia is the oldest Fritz boxes available on the market and wonder, then, that the Wi-Fi sucks and there are constant disconnections, but annual price increases for inferior quality!” In addition, it is hard to
The messages took off late Wednesday evening slowly. How many customers are affected on Thursday morning, is unclear. On request of our editorial Board, Unitymedia on Thursday morning, no employee of the press was for a information available.
Matthias Kernstock
*extratipp.com is part of the nationwide Ippen-Digital editors network.
