In an Aldi product makes a customer a harmless discovery, but she’s upset, apparently, extremely. The Discounter gets the anger of the customer.
Mülheim – The customer, Analia V. made a shocking discovery in an Aldi product. It is a nut-nougat croissant of the company Monarc, which she has thought so far, nothing Bad.
to make their discovery to the attention, she posts two pictures of the squirrels packing to the Facebook wall of Aldi Süd, and writes: “dear Aldi Team, today I have brought chocolate croissants for my child. In the afternoon, in kindergarten he was Sweet to eat once in a while. When I was at home I read that the croissants contain alcohol. I was shocked and horrified. You are aware of the fact that mainly children eat something? Not all parents always read the ingredients list to the end and on the packaging front is see nothing. Who expected alcohol in the chocolate croissants?“
+ Post to the customer on the Facebook page of Aldi-Süd.©Screenshot
Aldi item gets a message from a concerned mother: “For Kids pure poison”
Analia V. pale: “I think it’s terrible and irresponsible… But it wouldn’t surprise me if the answer would be: ‘but it is’ legal’. For ex-alcoholics and for children but it is very problematic. Because alcohol is for Kids pure poison and, unfortunately, a flavor carrier, and the children get used to the taste of the alcohol.“
as a result, the Social Media Team of Aldi Süd announces and declares to the customer that you should not to Worry: “dear Analia, your surprise, we can understand, however, we list alcohol as an ingredient, in order to provide more transparency. This is supported by the visual note on the back of the Packaging ‘Contains alcohol’ in the case of products, the alcohol content of less than 1.2 % Vol. included.“ Bread and bakery products would naturally contain alcohol, which is created by natural bacteria, fungi and yeasts. The alcohol content was mostly below 0.3% by volume. “In addition, the alcohol found in some baked goods as a carrier of flavors to use, or acts as a preservative. Part of the packaging will be sprayed with alcohol. Also in this case, alcohol is declared in the list of ingredients. These small amounts do not produce any intoxicating effects, and are classified by experts as harmless to health. This also applies to children and Pregnant women.“
Aldi is not able to penetrate with a simple statement to the customer by
Although the Team of Aldi South, with its detailed explanation answered all of the questions and a hazard for children has been excluded, Analia sahabet giri? V. more to the discounters: “And this is precisely the point: I didn’t know how unconscionable some manufacturers and supermarkets with the health of the children. (…) If a child has money to get his bag after school, something Sweet, it reads the list of ingredients. (…) LG of a disappointed customer.“
The Social Media Team is trying to once again clarify, that during baking, the dough was always alcohol arise, even if you bake yourself. The employees explain that Aldi voluntary transparency on the alcohol notes.
explanation does not make the mother happy
once Again, the customer does not want to understand the explanation, and writes: “Well then I must be even thankful that Aldi is so exemplary, and it is extra small declared, rather than leave it out entirely? So far we have come? Well, I’m going to make it better in the future, a bit more money to spend, and somewhere else to buy, where the health of the children matters. And possibly even more often to bake, without alcohol.“
The Social Media Team of Aldi Süd deplores the stubbornness of the customer: “we’re really sorry that you don’t want to seemingly read our notes.” Other Users enjoy themselves and the customer. A user writes: “madness, like advice, are resistant to some of them. You can say 500 Times that this alcohol arises naturally and it is not yet.“
other makes fun of you complaining about the almost total lack of alcohol, but not about the other ingredients: “palm-oil, monoglycerides, milk, sugar, milk powder and Glycerin. Sure, I’d give it to my children immediately. The main thing about the alcohol making a big fuss.“
Also not in the hands of children new year-Rockets. For Aldi Süd and Nord are you, however, appear to be important revenue-Bringer: hit and missile to bring to the man and the woman, open the discount before new year’s eve 2018, their stores used to be.
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