Several rankings distinguish the best airlines in the world each year. They are most often established on the basis of traveler reviews on various criteria (fleet, on-board services, quality of reception, etc.). Discover the 2021 rankings.
[Updated September 30, 2021 11:45 am] In a highly competitive market, airline rankings are always highly anticipated. They allow travelers to better choose their company according to their expectations, whether these are centered on price, comfort or even the quality of on-board services. For carriers, it’s an opportunity to stand out and see their efforts rewarded. Most of the awards are based on traveler reviews and take into account similar criteria, so we often find the same companies on the podium. Those of the Gulf such as Qatar Airways or Emirates are often awarded for their “First Class” and their state-of-the-art fleets, Asian companies for the quality of their crews, European and American companies for their low cost offer. Skytrax, the benchmark air transport rating site, unveiled its 2021 ranking on September 29. And good surprise, Air France enters the top 10 of the best airlines in the world. The French company has moved up 13 places compared to 2019, even having the luxury of occupying the first position in Europe, ahead of British Airways. Air France ranks fifth in the world for the best first-class airlines. Air France also ranks fifth in the Best First Class Airlines.
The benchmark rankings remain the Skytrax Awards which distinguish companies each year in several categories: “Best companies in the world”, “Best low cost”, “Best regional companies”, “Best on-board entertainment”, “Best Eco classes”. .. The British body relies on the opinions of nearly 21 million passengers worldwide. For the sixth time since the award was established in 1999, Qatar Airways has been named the world’s best airline in 2021 by Skytrax.
In 2019, for the third time, the Tripadvisor review site published a list of the best airlines in the world on the occasion of its Travelers’ Choice, rankings based on traveler ratings. This first edition places Singapore Airlines in the overall Top 10. Among the winners, Asia is doing well with 3 of the top 10 companies in the world ranking.
The online travel agency eDreams presented in April 2021 the airlines that have managed to adapt to offer exceptional service to their customers in the context of a global health crisis. This study includes insights from over 61,000 customer reviews and data from 667 airlines. At the top of the list are airlines that have provided unparalleled service, not only on board their aircraft, but also at every point of contact with customers, exemplifying flight reimbursement, reliability, flexibility tickets, value for money, overall experience and safety. Qatar Airways takes first place in the eDreams ranking of the best airlines, followed by Delta Airlines and All Nippon Airways.
