on the Night of Monday it became clear that the negotiations between the reiseselskapet Thomas Cook and the creditors had stranded.
Thus put the company down the business with immediate effect and turns bankrupt.
the Company also owns the Norwegian Winger – and at the time of writing, it is well 9000 norwegians who are traveling through the company. Of these is 8658 on traditional charterferier with the company’s own aircraft to countries such as Greece, Turkey, Bulgaria, Albania and Spain, writes NTB.
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In addition, it has 85.000 norwegians booked travel with the Wing the next twelve months, reports NTB.
Reiseselskapet sets all flights from the Nordic countries on Monday, says in a press release.
” We really regret this situation and the inconvenience that brings to our customers. We have in a very short time, after that konkursbegjæringen was sent, had been waiting on information about whether our plane is going up in the air. We have until the end tried to secure flights to our travelers, but have quickly realized that this is not possible. All flyavgangene is therefore set on Monday, ” says the ceo of Vinggruppen in the Nordic region, Magnus Wikner, in the press release.
Total affected over 6,000 nordic travelers who follow the kanselleringene Monday.
Entitled to a refund
Winger is a member of the travel guarantee fund, which will ensure norwegians abroad from having to be stranded on holiday because of the bankruptcy.
But that your trip will be covered by the fund, it must be regarded as a package holiday. It will say that the trip you have booked, must include at least two travel services from the Wing, such as airplanes and hotels.
Then you will be entitled to receive a refund of all forskuddsinnbetalinger and/or an alternative journey home.
When it comes to compound travel, i.e. that you for example have ordered the aircraft on the airline’s website and the hotel through a link to a hotellmotor, you can only claim a refund for the flight, not the hotel.
in other words, if you have only booked flight through the Wing, you will not be reimbursed for hotel or other services you have purchased by other companies.
” We have contingency plans for such situations. The first priority is to get people home, when they should be home. We have a good overview of who is where on the journey, ” says Aki Viitala in the Season.
–, the fund Has enough money to reimburse any expensive hjemreiser on the traveller?
Yes, there should be funds enough to cover the return journey, ” says Vittalia.
He recommends everyone to contact them at the e-mail so that they have an overview of the requirements that comes in.
– To get people back home
On Reisegarantifondets website states that “payment under reisegarantien happens only when the journey is cancelled as a result of the bankruptcy of the trader who has provided a guarantee”.
The trader that has provided a guarantee, will say the Wing for those who have purchased travel with the Wing. And Winger is not bankrupt.
you Can disburse refunds before the Winger eventually broke?
– Now we need to give the Winger time to see whether or not they have the opportunity to meet kontraktsforpliktelsene their. We accept the refund claim, but the payout comes in second place. Now, it is important to get people home, ” says ceo Aki Viitala in the Season.
We work together with Winger to get secured return trips. Whether it is via the Wing, or if it is the Season to arrange alternative transport, will be a formality in the second row.
He asks the travelers await further information.
– to wait for information from the Wing and Season. We have ongoing dialogue about how we shall get them that it is urgent to most, the home, and it will be given ongoing information, ” says Viitala.
So, you can apply for a refund
to apply for a refund of the journey, the travel documents and the receipt for payment of travel be provided. You can apply for a refund from the travel guarantee fund HERE.
the Norwegians who are on vacation with the Wing, can’t use reiseforsikringen to cover the extra costs due to the bankruptcy of the holding company Thomas Cook.
Those who have a paid holiday with credit card, and that has not gone yet, however, and may have an opportunity to get back their money through the credit card company, writes NTB.
