thousands of Telekom customers have to expect from may, with higher fees for your Internet and landline connection. A Collective, the group provides.
2. May have to pay thousands of Deutsche Telekom customers more for their Internet and landline connection. The group will raise the monthly fee of the tariff Magenta at home S for many existing customers. In the future the Tariff should not cost $ 34.95 per month, but 36,65 Euro. A price increase of about five percent.
The price increase does not apply to all users of the tariff Magenta home s. Affected customers will be informed on Monday about the Change, said a spokesman for the Telekom to inside phone. Reportedly, several hundred thousand customers should be contracts of the price measure affected.
Telekom: In exceptional cases, not to avoid price increases
Also on the reasons for the proposed fee increase, the Telekom provides the following information: “In the next few years, we will invest as much as no other company in the Expansion of our fixed – line and mobile networks in Germany. However, the General development, for example, in the case of the energy not power costs, even in front of us“, it is called by the network provider in an information letter to the editors of inside phone. A spokesman for the company told inside mobile phone in addition, it should be a big concern to hold prices as long as possible. “In exceptional cases, the price can not be avoided increases in individual agreements but,” announces the press spokesman with inside phone.
The Tariff Magenta home S includes, in addition to a DSL Internet-Flat with up to 16 Mbit/s Downstream is also a flat rate for unlimited calls in the German fixed network. This is the smallest double-Flat, the Telekom advertises currently active. Affected customers, with the increase in the basic charge does not agree to have six weeks of a special right of termination. Who announces to have accepted the price increase of € 1.70 per month to 2. May.
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A clause in the Terms and conditions of the Telekom, the price increase secures legally
Legal fees is protected increase through the General terms and conditions (Terms of service) of the German Telekom. The Telekom has built in a clause that allows a price increase of this in exceptional cases. Point 9.1 of the General Terms and conditions States: “We are entitled, on the basis of this contract, prices to be paid to the development of the total costs for the calculation of the agreed price.” Among the total costs of the group, for example, costs for network deployment, network operation and network usage.
in addition to the price increase for the Tariff Magenta home S Deutsche Telekom has decided on a further Change that is not likely to please many customers: Already to 4. February to take the network provider and the Tariff Call & Surf Basic IP from the offer. He is not advertised openly, however, some customers have used it yet. You are likely to be converted to the DSL-Tariff Magenta home XS. This Tariff includes an Internet flat rate 16 Mbit/s Downstream, but no Voice flat rate and a cost of 31,95 euros per month, two euros more than the Alttarif. Affected customers have the option to not accept the price increase. Then you will receive from Telekom a termination, announced the press office of the company at the request of inside phone.
But not only increases in fees in the case of the Telecom consumers angry. Also in retail there is always a hidden price increases for different products.
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