Actually go there for travelers with Flixbus from Italy back to Germany. From the long-distance bus no trace, however, was. Information? .
Delayed flights or buses, which fail, are no rarity. However, you want to as a passenger information on cancelled bookings. In Italy, travelers waited however in vain for her long – distance bus and a Information on the part of the company.
a Night in Italy stranded: Flixbus will not appear
The booked Bus Wednesday night (1. May 2019) of the Italian city of Como and back to Munich. the However, for the traveler on-the-spot left to stand . Among the stranded passengers, two editors of the Print and Online editors of the Münchner Merkur and tz.
Reporter Andreas Thieme describes the incident on Twitter: “@FlixBus_DE allows for passengers at night in Como/Italy, including two editors @mercury town @tzmuenchen. the Our connection to #Munich has been cancelled, but #Flixbus has not informed the passengers . Also, the App was not updated.”
@FlixBus_DE allows for passengers at night in Como/Italy, including two editors @mercury town @tzmuenchen. Our connection to #Munich has been cancelled, but #Flixbus has not informed the passengers. Also, the App was not updated. pic.twitter.com/RqSdEjdo7n
— Andreas Thieme (@thieminho) May 2, 2019
the Problem is that a Bus fails – but that the company did not feel obliged to inform passengers about . “At night in Italy, the passengers, do not is not the point – unfortunately a reality at #Flixbus.” Not even in the Flixbus App, there are just for such situations, and given the customer a notification about the cancelled Bus.
@FlixBus_DE The Problem is not that a Bus fails. But you have to inform passengers mandatory (especially if it is a foreign connection), eg via the App. At night in Italy, the passengers, do not is not the point – unfortunately a reality at #Flixbus
— Andreas Thieme (@thieminho) May 2, 2019
That the Bus would not actually appear, heard the passengers only after a call to the Hotline of the company. Thus had to the traveler, there is no Alternative for the night in Como to spend . “Passengers are still on the platform. Lousy Service!”, the conclusion of Andreas Thieme.
@FlixBus_DE Good night from Como. The #Flixbus #Munich was not easy, nobody says the word. On demand the Hotline it says the connection was cancelled. The passengers standing still on the platform. Lousy Service! More soon on @tzmuenchen and @mercury city
— Andreas Thieme (@thieminho) May 2, 2019
It is not the first Time that there was Trouble with Flixbus. In January, a driver had his guest just on the Federal road, as Merkur.de* reported.
*Merkur.de is part of the nationwide Ippen-Digital editors network.
also read : woman driving in the Luggage compartment of the coach with a cry for help on the net.
