American singer Taylor Swift is expected in France for six concerts in Paris and Lyon. The ticket office, which opened this Tuesday, July 11, has been put on hold for both cities.

[Updated July 11, 2023 1:00 p.m.] Box office crush and angry fans: Taylor Swift concert ticket sales go awry. Two hours after the opening of the first ticketing slot for the singer’s Parisian concerts, Ticketmaster announces the hiatus in sales for the dates at Paris La Défense Arena.

In question: more than a million people in the queue (for two concerts in a hall with 40,000 spectators!), Endless, the ticket office. This inevitably results in the anger of fans on social networks, rebelling against the serial bugs of the ticket sales platform and the length of the queue, which was nevertheless to be reduced by the ticketing system put in place. for the occasion.

Only four minutes before the opening of the ticket office for the concerts of Taylor Swift in Lyon, Ticketmaster announces, on Twitter, that it has also been put on hold. “We will let you know the new time of sale as soon as possible. All codes will remain valid,” the platform said.

However, faced with the enthusiasm caused by the announcement of Taylor Swift’s first concert dates in France, new shows were added to the American singer’s French tour, one in Paris on May 12, the another in Lyon on June 3, 2024. To sum up, Taylor Swift will therefore perform on May 09, 10, 11 and 12, 2024 at Paris La Défense Arena, then on June 02 and 03, 2024 at Groupama Stadium in Lyon. Note that for these dates, the American rock group Paramore is announced as a special guest.

The Eras Tour, which kicks off at the end of August in Mexico, will conclude a year later on August 17, 2024 at Wembley Stadium in London. This new burst of international concerts, which is added to the dates previously announced in the United States, will pass through some twenty countries around the world, such as Argentina, Brazil, Japan, Australia, the United Kingdom, Portugal, Germany or Austria… And, of course, France.

It was possible to register on the Ticketmaster website (here) until Friday, June 23, 11:59 p.m., to hope to receive a code allowing priority access to ticket sales, without this being guaranteed. For these lucky ones, the ticket office opens this Tuesday, July 11, at 9 a.m. for May 9 and 10 in Paris; 11 a.m. for May 11 and 12 in Paris, then 1 p.m. for the Lyon dates. The others have been put on a waiting list. The number of tickets per buyer is limited to 4.

Registrants selected to receive a code for the French concerts of Taylor Swift will have the possibility of accessing tickets for all the sessions announced in the city of their choice. Tickets will go on sale on Tuesday, July 11 according to the timing below and will continue until the stocks of available tickets are exhausted:

Concerts at Paris La Defense Arena:

9 a.m. for concerts on Thursday May 9 and Friday May 10, 2024;

11 a.m. for Saturday May 11 and Sunday May 12, 2024;

Concerts at Groupama Stadium in Lyon:

1 p.m. for the concerts on Sunday June 2 and Monday June 3, 2024.

Before this famous ticket opening day, the lucky winners received an email informing them that they had been selected to participate in the sale of tickets for Taylor Swift. Depending on the opening time of the ticket office (corresponding to a specific day and city), a unique and non-transferable access code was sent for access. No guarantee of obtaining a seat afterwards: tickets are sold on a first-come, first-served basis, while stocks of available seats are exhausted.

Note that a code corresponds to a concert: you will not be able to use your code to buy tickets for concerts in the other city than the one for which you registered. It is possible to buy only four tickets per person. Here is the procedure to follow when you have been drawn:

A few minutes after the opening of the first slot for the sale of tickets for Taylor Swift’s concerts, on social networks, it’s the crush: many Internet users complain about the slowness of the Ticketmaster site, or not successful access to ticket sales. Patience (and luck) is key!

► Please note that if you have reached the end of the queue, without being able to finalize your ticket(s) purchase, your code remains valid (when the ticket office is back in service).

As with many events of this magnitude, winning a precious sesame for Taylor Swift’s French concerts can be a miracle. Also, here are some tips to help you access the ticket office a little more serenely:

Paris La Defense Arena

Groupama Stadium in Lyon

The American singer, who was initially scheduled to perform only three times in France, is finally expected for four dates in the capital: Taylor Swift will perform in the huge hall of Paris La Défense Arena on May 9, 10, 11 and 12, 2024.

The last dates of Taylor Swift’s visit to France will take place in Lyon, where new dates have also been announced given the enthusiasm surrounding the event: she will perform on June 2 and 3, 2024 at Groupama Stadium, in front of 60 000 spectators.