complaints about the Post-Christmas boom. In Munich, a branch is exposed to harsh criticism – and any time of the year.
Munich – “This postal station is a joke,” begins the relentless billing of an angry customer. In his Google Review about the Post office Tombala on Tegernseer Platz in Giesing he complains about long lines and unmotivated employees, the “have no clue”. With his anger, he is not alone.
the customers in Munich: “Poor no more can be'”
find on The net many Users who leave no good hair on the branch. “Packets should be deposited, are missing. Letters that are abandoned, not to come. Something does not fit here,“ reported a disgruntled customer.
“to go Here Saturday morning, the perfect Start to the weekend. Poor s can’t be‘,“ is practicing another User in sarcasm. Is the Post office on Tegernseer Platz, the worst in the whole of Munich?
The branch occupies in Munich, is a sad one “top rank”
Overall, it rated only 1.3 out of a possible 5 Google stars. The location in Munich takes a sad “top rank”. Equally ruthless is classified in the state capital but also the branch of the Agnes street, which is also at 1.3 stars. It is striking how many negative Google reviews that have been made in the past few weeks. Has started the Christmas madness at the Post office already?
“the goal is to meet the wishes of the customers competently and quickly. In most cases, this will be achieved,“ commented a spokesperson for the Postbank to the numerous complaints. For the next few days makes you angry users, however, little hope.
the Post’s response to the complaints of the customers
“Longer waiting times we can’t avoid it in time before Christmas,” in the opinion of the company. The reason is the above-average customer frequency. In the days before Christmas eve, in the upper giesinger branch strengthened apprentices should be used as a “Christmas angel”, in order to shorten the waiting times. Whether this announcement, the angry User be reconciled? The satisfaction of our customers enjoy the highest priority in Postbank. “To come to a branch increased complaints, we take this opportunity to re-examine the Situation more closely,” says the company spokesperson. Whether any of the measures, then in the Google Ranking track.
That crash down on the Post just on the net a lot of criticism, is no more news. Some of Munich’s branches seem to lie in the favor of the customers, however, significantly higher. The location at station square, for example, has developed a 2.4 Google stars (although only five reviews).
And no matter how big the Trouble is: You have to take the employees in the stores also. They certainly do their Best, but for structural problems and short staff, then you can’t. And so the long queues that occur time and again to explain, most likely.
customer trouble due to DHL-Shop: Here the Cartons are piled on Package
A DHL store in Munich-Schwabing is all over with Packages. This annoys the customer. Nevertheless, it remains the best Alternative.
package-Trouble in München: customer-sour – now a driver of grabs
The Trouble with the package carriers is increasing dramatically. The complaints have eight more than tripled. The pressure on drivers increases, the understanding of the customer is reduced – also in Munich.
Munich lures with life-long kebab-Flat – you need to give him just a small Favor
In search of an affordable accommodation in Munich. At the tips of the long kebab Flat lures doubtful.
Hotel-demolition of the “Stachus” is before
The Royal court dominates the view of the Stachus square for a small eternity. Now the luxury is to be demolished hotel in the heart of Munich.
