in Spite of the Tickets can be MVV easy for the black riders. This is what happened to Andrea Brinkmann from Taufkirchen.
Taufkirchen – The 60-Year-old bought a week ticket for your travel from Taufkirchen to Dachau in the Würmstraße. The graphics of the MVV-total tariff plan, interpreted it at the train station in Taufkirchen so that you will have to pay six rings, and fed the machine with 29 Euro.
From the S-train station in Dachau, she continued the journey in the Bus 744 in the direction of the East and experienced a nasty Surprise. An inspector checked her Ticket and cashed in the first ticket of her life. “I fell from the clouds.” The staff explained that the Bus runs from the sixth to the seventh Ring. The had you can to the Plan on Taufkirchner station.
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Taufkirchenerin is not the only “black rider” – now she wants her money back
On-the-job arrived, Brinkmann that is reported is not an isolated case: Two ladies, that they had solved a ticket for six rings, and so, unwittingly, an invalid Ticket is purchased. Although they did not make the Munich transport company (MVG) on the failure-to-understand graphic carefully, and have used it but. “It’s actually not possible to purchase the correct Ticket as long as the graphics are not changed,” says Brinkmann. “I won’t be the last, solves unintentionally a ticket without the seventh Ring.”
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Therefore, you understand why you 60 Euro and had to pay for it, and demanded back the money. “As long as the graphics are not changed, it is difficult to solve a correct ticket.” Brinkmann turned to the MVG customer centre at the main train station. There you said a staff member: you would have to look on the Internet, instead of relying on the representation on the platform, then you can clearly see that the Bus runs in the seventh Ring even if the S-Bahnhof Dachau is located in the sixth Ring. MVG-speaker Matthias Korte refers to mercury request that the in the posted rate schedule is clear, because the bus line 744 is not shown, “but then you’d have to Research more.” The fine will not be refunded.
Taufkirchnerin called on the MVG to change the Tariff-graphics
Andrea Brinkmann does not feel understood. “I am professionally, often in other European cities with public transport. In any of these cities, I needed additional information from the Internet to buy a valid Ticket.“
The Taufkirchnerin called on the MVG in a letter to change the Tariff-graphics on the platforms. Also, the district administrator Christoph Göbel (CSU) has written a letter. He acknowledges that the graphical representation of the entire MVV offer with all of its bus routes on the Plan, unfortunately, fully mappable. He promises a better Delineation of regional bus lines in the overall roadmap in the MVV.
misleading: Alone at the brink’s job four customers on the presentation
However, the district indicates that Brinkmann can read would have before boarding the Bus, the tariff classification at the bus stop. “But who wants to be behind at the bus stop once again to the Collective?” Andrea Brinkmann came up with the idea.
you and your colleagues to go two kilometers from their work place from the 744er Bus and walk 20 minutes to walk.
a week Ago, a 28-year-old colleague has bought also a week ticket for six rings. Now, four MVV have fallen to brink’s job-the clients on the unclear description.
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*Merkur.de is part of the nationwide Ippen-Digital editors network.
